Core Values are the fundamental beliefs of an organization. These guiding principles help companies to determine if they are on the right path and fulfilling their goals by creating an unwavering guide. Since inception, The Gallina Companies core values have remained the same: Integrity. Customer Service. Teamwork. Quality. Truly unwavering and truly exceeding expectations in the industry.
So what do these values mean to The Gallina Team? And how do they benefit you, our valued customer? We are so glad you asked!
1. Integrity: “To act in a manner that brings out the best in ourselves and others.”
Renting with a Gallina Companies managed community means you can trust who is managing your home- one of the most important aspects of your life. Our team members not only understand that your apartment is your home but we embrace it. Our team remains professional and honest from your first contact to the day you transition beyond renting. From fair housing training to team building, we work hard internally to ensure you receive the highest level of service and commitment externally.
2. Customer Service: “Strive to exceed the expectations of the customers we serve.”
Customer service, The Gallina way, is what will set your experience apart from any other. Our team members are here for you in all aspects of your home. Our dedicated maintenance team is committed to addressing each and every concern professionally, efficiently, and accurately; and our on site management teams are dedicated to exceeding your expectations. The moment you contact one of our communities you will experience the commitment to customer service. From walking your beloved pet to watering your plants, we are here for all the important details in between and beyond.
3. Teamwork: “Our success is built through you.”
Teamwork makes the dream work- ever heard of that? As tried and tested as it may be, it remains true. The Gallina Companies is proud to have several team members serving our customers’ needs for more than 15 years! We’ve worked alongside and supported each other through positive change and growth, and continue to encourage each new member who joins “The Gallina Family.” Our team has a passion for our industry which radiates off each other and can be felt by our customers. That smile you see from our team? It is genuine and it boils down to loving what you do and who you do it with!
4. Quality: “Provide excellent housing and developments for our customers.”
Quality housing you are proud to call home- that is the feeling you will get each and every time you open your door at a Gallina Companies community. You will experience quality from the moment you drive up to remarkably maintained grounds. Valued details during construction are what begins the quality process. Commitment to quality is what maintains the expectation for years to come. From preventative maintenance plans to upgrades that meet the needs of ever evolving lifestyles- come in to get your hands on one of our quality homes.
Our goal is to provide an exceptional housing experience, always. Our core values create the unwavering guide leading the way to fulfilling this goal. Visit one of our communities today to experience the commitment personally.