At The Gallina Companies, we know that the satisfaction of our residents and success of our communities depend on a united and passionate team; and we believe Customer Service Week is the perfect opportunity to honor everyone who contributes to creating exceptional living experiences for our residents.
From the community managers, assistants, and leasing consultants who welcome and support residents daily, to the maintenance technicians and groundskeepers who keep our communities operating smoothly and beautifully—your dedication does not go unnoticed.
But our gratitude doesn’t stop there.
We also want to celebrate our administrative, rent credit and accounting teams, who ensure every detail behind the scenes runs efficiently. Each department plays a vital role in supporting our mission and delivering the quality and care that defines Gallina.
During Customer Service Week (October 6th), Gallina’s leadership team visited each community to deliver thoughtful gifts. From personalized tumblers and gift cards to freshly baked cookies, each token was a small way to say: “we see you, we value you, and we appreciate all that you do.”
The impact was felt deeply. As one team member shared, “I’ve never received gifts for Customer Service Week before—let alone five days in a row!” Another said, “The gifts are awesome. The extra mile really does make a difference.”
Perhaps the most touching sentiment came from a colleague who wrote, “You all never cease to amaze me. You can tell there was so much thought, care, and heart put into each gift. I genuinely feel grateful every day to be part of the team and company; the thoughtfulness, the energy and the people are different in the best way possible. Much love and appreciation!”
Customer Service Week is more than a celebration—it’s a reminder that excellence in service takes a full team effort. We encourage other employers to take the time to recognize all those people who make customer service a priority, not only during appreciation weeks but throughout the entire year.
With Gratitude,
The Gallina Companies
